Group 2024:
👉'R7'💸
👉'KENT'💸
👉'CAT'💸
👉'STARDA'💸
👉'FRESH'💸
👉'ROX'💸
👉'LEGZO'💸
👉'JET'💸
👉'SOL'💸
Registration
1. How to start playing on the site?
To start playing for real money, you need to register on the site and make a deposit. Demo mode of slots is available to all users, including unregistered ones.
2. How to register on the site?
Click the "Registration" button in the upper right corner of the site. You can register via social networks, email or phone number.
Registration via social networks: 1. Select a social network icon. 2. Log in to your account. 3. Follow the onscreen instructions to complete registration.
Registration via e-mail: 1. Enter your e-mail, create a password, indicate your country and select your currency. 2. Confirm your consent to receive information about bonuses and promotions. 3. Check the box that you are over 18 years of age and accept the Terms and Conditions, Privacy Policy, Data Protection and Use of Cookies. 4. Click the “Register” button. 5. Open the letter sent to your e-mail. 6. Follow the link in the email to complete registration.
Registration via phone number (for users from Russia, Ukraine, Kazakhstan): 1. Enter your phone number, create a password, select your currency and select your country. 2. Confirm your consent to receive information about bonuses and promotions. 3. Check the box that you are over 18 years of age and accept the Terms and Conditions, Privacy Policy, Data Protection and Use of Cookies. 4. Click the “Register” button.
3. I did not receive an account confirmation email. What to do?
- Check your Spam folder.
- Make sure that the e-mail was specified correctly.
- Contact support.
- Add the Casino address to your contact list to avoid problems with email delivery.
4. How to verify your account?
To verify your account: 1. Confirm the e-mail specified during registration. If it is incorrect, please contact support. 2. Confirm your phone number in your personal account. If you change your number, contact the support chat. 3. Upload a photo of the bank cards used in your account. The first 6 and last 4 digits, expiration date, last name and first name of the holder must be visible. For non-named cards, upload screenshots from Internet banking indicating your last name, first name and the last 4 digits of the card. 4. Upload a photo of the passport page with a photo. The series and number can be hidden.
5. What should I do if my personal information was entered incorrectly during registration?
Upload a photo of your passport spread and a selfie with it to your personal account. Contact support to confirm your identity and correct your data.
6. Can I change the currency after registration?
Yes, please contact support for this.
7. Can I create multiple accounts?
Creating multiple accounts is prohibited. Use one account to play.
8. Can I play from a friend's account?
The account can only be used by its owner. Transfer of access to third parties is prohibited.
9. I don't remember my password. What to do?
- Click “Login” in the upper right corner of the site and select “Forgot your password?”
- Enter the e-mail or phone number specified during registration and click “Recover”.
- Follow the instructions in the message that will be sent to your e-mail or phone.
Deposits and withdrawals
1. How quickly do funds arrive on your balance?
Funds are usually credited to your balance within a few seconds after the transaction is processed. In rare cases, delays may occur. If the deposit does not appear on your balance within an hour, contact support and provide a screenshot of the debit.
2. How can I withdraw funds from my gaming account?
Click the "Deposit" button in the upper right corner of the site, then select the "Withdraw" tab. Specify the payment system, withdrawal amount and click “Withdraw”. Please note that withdrawals are only available to verified users.
3. What is the deadline for withdrawing funds from the account?
The maximum period for reviewing a withdrawal application is 24 hours. The time it takes for funds to arrive in your account depends on the bank and payment system and may take up to 5 business days. If the withdrawal amount exceeds 1,250 USDT, additional transaction verification may be required, which may take up to 48 hours.
4. Can I receive a payment to a friend's card?
All transactions must be carried out through personal payment system accounts registered in your name. Violation of this rule may result in confiscation of winnings.
5. Can I receive payment in another currency?
The issue of payment in another currency is decided by the site administration on an individual basis. Contact support to submit a request.
6. Why was my payment cancelled?
Payment may be canceled for the following reasons: 1. Your account is not verified. 2. Additional account confirmation is required. 3. Wagering for the last deposit has not been completed. 4. Several payment requests have been sent. 5. The requested amount exceeds the daily limit.
To clarify the reason for canceling the payment, contact technical support.
Safety
1. How are transactions carried out on the casino website protected?
Casino ensures complete security of all transactions using the 128-bit SSL (Secure Socket Layer) protocol. This ensures that the privacy of user data is protected while using the site.
2. How can I be sure that everything is fair in the games?
Casino operates under an international license and offers only original games from trusted developers. This ensures fairness and transparency of all gaming processes.
3. How is the financial integrity of your online casino guaranteed?
Casino's financial activities fully comply with international standards and licenses, which guarantees its reliability and integrity.
4. How can I check the site's license?
For detailed information about the site's license and to check its status, click on the coat of arms icon located at the bottom of the site.
TOURNAMENT
Who can participate in tournaments?
All registered users can participate in tournaments, regardless of their status.
Can I participate in several tournaments at the same time?
Yes, you can participate in several tournaments at the same time. Please note that participation strategies may vary.
Do I need to confirm participation in the tournament?
If a tournament requires confirmation of participation, there will be a “Confirm Participation” button on its page. If there is no such button and no mention of it in the rules, you do not need to confirm participation.
What does “cumulative prize fund” mean?
The cumulative prize fund is formed from a portion of bets made in tournament slots. The more bets, the greater the prize.
How to participate in a BET tournament?
In a BET strategy tournament, users compete based on the total bet amount on tournament slots. The higher the bet amount, the higher the position on the leaderboard.
Score example: - User 1: 100 bets of 1 $ (amount of bets is 100 $) - User 2: 100 bets at 1.1 $ (amount of bets 110 $) - User 3: 30 bets of 10 $ (amount of bets is 300 $) 1st place: user 3 ($300) 2nd place: user 2 ($110) 3rd place: user 1 ($100)
How to participate in the SPIN tournament?
In a tournament with the SPIN strategy, users compete by the number of bets in tournament slots. The more bets, the higher the position on the leaderboard.
Score example: - User 1: 100 bets of $1 - User 2: 50 bets of $50 1st place: user 1 (100 bets) 2nd place: user 2 (50 bets)
How to participate in the POINTS tournament?
In a tournament with the POINTS strategy, users compete based on the sum of odds from winning bets. Points are awarded for the winning ratio.
Score example: - User 1: bet $5, win $10 (odds 2, points 2) - User 2: bet $5, win $100 (odds 20, points 20)
How to participate in a RATE tournament?
In a tournament with the RATE strategy, the best odds for a series of spins are fixed. The coefficient is calculated using the formula: winning amount / bet amount.
Score example: - User 1: 50 bets of 1 $, winning amount 100 $ (odds 2) - User 2: 50 bets of 2 $, winning amount 500 $ (odds 5)
How to participate in a SERIES tournament?
In a tournament with the SERIES strategy, users compete by the amount of points for a series of spins. Points are awarded for the highest winning rate with a multiplier.
Score example: - User 1: 20 bets of $19, winnings of $95 (odds 5, multiplier 1, points 5) - User 2: 20 bets of $20, winnings of $40 (odds 2, multiplier 1.1, points 2.2) - User 3: 20 bets of $100, win $400 (odds 4, multiplier 1.5, points 6)
How to participate in a FACTOR tournament?
In a tournament with the FACTOR strategy, users compete for the most points per spin. Points are calculated using the formula: winning rate x multiplier.
Score example: - User 1: bet $19, win $95 (odds 5, multiplier 1, points 5) - User 2: bet $20, win $40 (odds 2, multiplier 1.1, points 2.2) - User 3: bet $100, win $400 (odds 4, multiplier 1.5, points 6)
How to participate in a WIN tournament?
In a tournament with the WIN strategy, users compete based on the total amount of winnings. The greater the amount of winnings, the higher the position in the leaderboard.
LOTTERIES
How to take part in the lottery?
To participate in the lottery you need to top up your balance. Tickets are awarded automatically upon making a deposit. Terms and conditions may change.
Can I participate in several lotteries at the same time?
Yes, you can participate in several lotteries at the same time if their conditions differ.
Who can participate in lotteries?
All users can participate in lotteries, regardless of their status.
Can I take multiple prizes in the same lottery?
Yes, you can get multiple tickets and take multiple prize places.
CASHBACK
What is cashback?
Cashback is a return of part of the funds spent in slot games during the billing period. Details can be found on the corresponding page of the site.
Why wasn't cashback credited?
- The conditions for receiving cashback have not been met.
- There are duplicate accounts.
I fulfilled all the conditions, but cashback was not credited
The main reason could be that most of the bets were placed on Live Dealer games or table games. Cashback is awarded only for slot games. Also, cashback is not credited to duplicate accounts. You can check your bets in your personal account in the “Bid History” section.
Games
1. What are games with the Bonus Buy function and why buy bonus rounds in them?
In games with the Bonus Buy feature, you can buy bonus rounds regardless of the duration of the gaming session and the outcome of the bets. Purchasing a bonus allows you to immediately move on to the more interesting part of the game. In addition, an increased RTP increases the chances of winning big.
2. Why can't I place a bet in the game?
- Make sure you have enough funds in your account.
- Make sure you are not trying to bet on bonus funds on Real Money and Jackpot slots.
3. Why can’t I place a bet in a game from the Evolution provider?
This may be due to: 1. Lack of funds on your balance. 2. Going to the game Evolution, which is not in our library, since the transition is carried out through the provider’s lobby.
4. My games won't load. What to do?
- Use the latest version of the Google Chrome browser for the site to work correctly.
- Clear the cache and cookies in your browser and sign in again.
- Play on a current mirror site.
5. What is browser cache and how to clear it?
The browser cache stores copies of page content (images, videos, etc.) to speed up loading on repeat visits. If site pages are not displayed correctly, try clearing your cache.
On an Android mobile device
Yandex.Browser - Click on the three dots icon. - Go to Settings → Privacy → Clear data. - Enable the "Cache" option and disable the others if you want to clear only the cache. - Click "Clear data" and confirm deletion.
Google Chrome - Tap the three dots icon → Settings → Privacy → Clear history. - Select a time range and check the boxes next to the types of data to delete. - Click "Delete data".
Mozilla Firefox - Click on the menu button and select “Options” → “Privacy” → “Delete private data.” - Check the box next to the items to delete and click “Delete data.”
Opera Mobile - In the browser bar at the bottom of the screen, click the icon. - Select Settings → Clear browsing history. - Check the desired options and click OK.
On a mobile device running iOS
Yandex.Browser - Tap the three dots icon → Settings → Privacy → Clear data. - Enable the "Cache" option and disable the others if you want to clear only the cache. - Click “Clear” and confirm deletion.
Safari - Go to Settings → Safari → Advanced → Site Data. - Click "Delete all data".
Opera Mini - In the browser bar at the bottom of the screen, click the icon. - Select Settings → Cleanup → Clear cookies and data. - Click "Yes".
On a mobile device running Windows Phone
Internet Explorer - In the browser bar at the bottom of the screen, click the three dots icon. - Select Settings → Delete Log. - Click "Delete".
Microsoft Edge - In the browser bar at the bottom of the screen, click the three dots icon. - Select History → three dots icon → Clear web browsing data. - Specify a time range and select “Cached Images and Files.” - Click "Delete data".
On the computer
Yandex.Browser - Tap the menu icon → “More” → “Clear history.” - Select a period and enable the “Files saved in cache” option. - Disable other options if you only want to clear the cache. - Click "Clear".
Google Chrome - Click the three dots icon → More tools → Clear browsing data. - Select a time range and check the boxes next to the types of data to delete. - Click "Delete data".
Opera - Go to menu → “History” → “Clear browsing history.” - Select the period and check the boxes next to the data to be deleted. - Click "Clear browsing history".
Mozilla Firefox - Click on the menu button → “Settings” → “Privacy and Security”. - In the “Cookies and site data” section, click “Delete data...”. - Check the box next to “Cached web content” and click “Delete”. - Close the page.
Safari - Select History → Clear History, then select a time period.
Microsoft Edge - Tap the three-dot icon → History → three-dot icon → Clear web browsing data. - Specify a time range and select “Cached Images and Files.” - Click "Delete Now".
Loyalty program
1. What does the new status give?
By increasing your user status, you get more privileges for the game, such as: - Increasing the daily limit on withdrawals. - Participation in an exclusive bonus program. - A solid birthday gift. - Other benefits.
2. How to increase your status?
Your status increases automatically when you reach a certain number of points: - PRIME: 450 points in the last 90 days or 200 points in the last 30 days. - META: 800 points in the last 90 days or 350 points in the last 30 days.
3. Does status affect payment limits?
Yes, when you upgrade your status, the daily withdrawal limit increases.
4. Is it possible to assign an individual manager to me?
A personal manager is provided to holders of PRIME and META statuses. If you downgrade to SMART status, this privilege will be revoked.
Bonuses
1. What is a bonus and why is it needed?
A bonus is additional funds for playing or game options (for example, free spins) that are provided to all registered users. Winnings received from bonuses can be withdrawn only if the wagering requirements (wager) are met.
2. What bonuses are offered on the site?
The following types of bonuses are available on our website: - Bonus for registration. - Permanent deposit bonuses (details in the “Bonuses” section). - Birthday bonus. - Cashback. - No deposit bonuses using promotional code. - Deposit bonuses using bonus code.
3. For what reason can I not activate the registration bonus?
- You did not fill out your profile information or confirm your e-mail.
- You have duplicate accounts. Bonuses can only be received by one user per home address, IP address, device, phone number and payment system account (QIWI, Skrill, PAYEER, credit card, etc.).
4. Why can't I activate the welcome bonus?
Bonus activation may not be available for the following reasons: 1. You have not made the minimum deposit. 2. You missed activating the welcome bonus, which is only available for the first deposit. 3. You have disabled the ability to receive bonuses. 4. You have a duplicate account.
5. What is a wager?
Wager is a multiplier of the bonus amount, which determines the required amount of bets to win back the bonus.
6. What does it mean to “play back the bonus” and how to do it?
Bonus wagering is the amount of bets that must be made in order for the bonus and bonus winnings to be transferred to your cash account.
7. Where can I wager the bonus?
You can wager the bonus on all slots, except those marked as Real Money and Jackpot.
8. How do I find out in which slot I have active free spins?
You can go to the game with available free spins through the “Balance” section.
9. How to track bonus wagering?
Wagering progress can be seen in the “Balance” section.
10. How to get even more bonuses?
Follow the newsletter by e-mail, as well as publications in our Telegram channel and VKontakte group.
11. How to activate deposit free spins?
If you received a bonus code to activate free spins, follow these steps: 1. Make sure the bonus code has not expired. 2. Before replenishing your account, copy and paste the bonus code into the appropriate field in the “Cashier” section. 3. Click the “Activate” button. 4. Make a deposit in the amount established by the terms of the promotion. 5. Within 5 seconds, free spins will be automatically awarded in the promotional slot. 6. Launch the game from your personal account or from the Casino lobby.
Additional information for deposit bonus: - Winnings from free spins are instantly credited to your bonus account. - The maximum winnings from deposit bonuses are not limited, unless otherwise specified in the bonus description. - The bonus is valid for 72 hours from the moment of activation. - There may be several bonus codes in a promotion, but only one can be activated, unless otherwise specified in the promotion rules. - The wager for wagering is indicated in the news, newsletter or other promotional channel where the bonus was received.
12. How to cancel a bonus?
You can cancel the bonus in your personal account in the “Balance” section. If the bonus is cancelled, all winnings from the bonus funds, as well as the bonus amount, will be written off.